HONG KONG DELIVERY

Deliveries are made Monday to Friday via Hong Kong Post. Standard delivery takes up to 5 working days from the date of order placement. You will receive an email confirmation once your order has been dispatched.

During promotional periods, enjoy free delivery within Hong Kong on orders over HKD300.

INTERNATIONAL DELIVERY

Please contact us for a delivery quote prior to placing your order.

CANCELLATIONS AND RETURNS

You have the right to cancel your online order before dispatch or return items within 7 days from the day after you receive them. This right applies to our teaware items only.

All shipping costs are nonrefundable.

Items must be returned in their original packaging. If the items are handled beyond what is acceptable and are damaged or diminished in value, we may deduct from the amount reimbursed to you, or you may be liable for the diminished value.

To cancel your order and return your purchase, please submit a return request on our website with your order number and contact information. We will get in touch with you shortly. Please note that returning the goods is your responsibility, and we are not obliged to reimburse any costs incurred in returning the products to us.